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About Payment Processing


What is a merchant account?

What is a virtual terminal?

What is a payment gateway?

How does the credit card transaction process work?

How do I know when I'm ready to start accepting credit cards?

What kind of equipment do I need to start?

What credit cards will I be able to accept with my merchant account?

Do I need a US bank account to accept credit cards? I live/work outside of North American. What options are available to me?

Will I be able to accept credit cards issued in other countries?

Signing Up with DIRECTPAY


Can I accept credit cards for any type of products and services?

My credit history isn’t perfect. Can I still get approved for a merchant account?

How do I apply for a merchant account?

How long does account set-up and approval take?

Membership with DIRECTPAY


How long does it take for processed transactions to reach my bank account?

How secure are transactions processed by Direct Pay?

I know someone whose processing rate is only 1.65%. Why isn’t DirectPay’s rate that low?

What kind of technical support is available?

How is Direct Pay different from Pay Pal and other third party processors?

PCI Compliance


What is PCI Compliance?

Who must be PCI Compliant?

Do organizations using third-party processors have to be PCI compliant?

Why do you have to submit your compliance annually?

What are the PCI Standards?

What are the penalties for noncompliance?

How do you become compliant?

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DIRECTPAY is a registered ISO of Wells Fargo Bank, N.A., Concord, CA