To contact DirectPay directly:

   

 

email

Email:

 Client Relations: support@directpayinc.com

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 For questions regarding your account, including updates or upgrades

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 To receive help with your application

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 To request more information on DirectPay products and services

 

Marketing: editor@directpayinc.com

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To discuss hosting an educational webinar for our community

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 To send feedback on our web events or newsletter

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 For more information on partnership opportunities and affiliate program

phone

Phone:

Main Office: (800) 326-9897

Monday-Friday, 9:00AM-6:00pm EDT

Fax:

(631) 823-7253

 

 

 

direct mail

Direct Mail:

 Direct Pay
 1377 Motor Parkway, Suite 301
 Islandia, NY 11749

 

 

For clients processing American Express and/or Discover cards:

amex800-528-5200

6pm-12 Midnight (EDT)

Monday-Friday

discover credit card

800-347-2000

6pm-8pm (EDT)

Monday-Friday

If you accept American Express cards, you have a separate account with them. All deposits and charges relevant to these transactions are made directly by American Express.

You may wish to contact them if:

If you accept Discover cards, you have a separate account with them. All deposits and charges relevant to these transactions are made directly by Discover.

You may wish to contact them if:

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You are not receiving funds for AmEx transactions that you have processed

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You are not receiving funds for Discover transactions that you have processed

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You are changing your contact or checking account information

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You are changing your contact or checking account information

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You are having difficulty processing AmEx transactions

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You are having difficulty processing Discover transactions

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You would like to process a phone authorization

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You would like to process a phone authorization

 

Business Development

Presented by DirectPay

 Free webinars on topics proven to impact small business success. View Recordings Here

 Information on upcoming events: