Support Still Available

Due to inclement weather in our area, the DirectPay office will be closed on Tuesday, March 13th. We are committed to offering you uninterrupted account support during this snowstorm and to keeping our team safe from dangerous conditions on the road. Our Client Relations Team will be available to provide any assistance you need at (800) 326-9897. You can also email us at or contact us via Live Chat on our homepage.

While we do not anticipate any extended wait times, we ask for your patience as we weather the storm. If you are in the area impacted by the nor'easter, we wish you and your loved ones well.

Stay safe and stay warm!

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