Our Relationship Managers are highly-experienced and  happy to offer assistance with everything from bank changes to setting up email marketing campaigns.

DIRECTPAY Office:

800-326-9897

Monday - Friday, 9:00am - 6:00pm EST

150 Motor Parkway Suite 401

Hauppauge, NY 11788

Client Relations Department

support@directpayinc.com

  • For questions regarding your account including updates or upgrades
  • To receive help with your application
  • To request for information on DIRECTPAY products and services

Marketing Department

editor@directpayinc.com

  • To discuss hosting a webinar or sharing a product launch
  • To send feedback on web events or mailings
  • For more information on partnership opportunities and  our affiliate program

American Express

800-528-5200

If you accept AmEx, you have a separate account with them.

  • If you are not receiving funds for AmEx transactions or can't process
  • To change your contact or checking account information
  • To process a phone authorization

 

Discover

800-347-2000

If you accept Discover, you have a separate account with them.

  • If you are not receiving funds for Discover transactions or can't process
  • To change your contact or checking account information
  • To process a phone authorization.

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DIRECTPAY is a registered ISO of Wells Fargo Bank, N.A., Concord, CA